Consent Preferences

PRIVACY POLICY

Last updated 03/2025

This Privacy Notice for Review Harvest LLC (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at https://reviewharvest.ai, or any website of ours that links to this Privacy Notice.

Use Review Harvest. Review Harvest is a comprehensive reputation management software designed to help businesses elevate their online presence and build trust with consumers.

Our services include:

Automated Review Requests: We send professionally crafted text and email invitations, prompting satisfied customers to share their experiences on Google, social media, and other leading review sites. Our system uses proven messaging scripts and a strategic cadence, so you gather more authentic feedback with minimal effort.

Reputation Monitoring & Insights: We track reviews and brand mentions across multiple platforms, providing you with real-time dashboards and alerts. This gives you a clear, consolidated view of your reputation, helping you address potential issues before they escalate.

Professional Review Responses: Our team can respond to reviews on your behalf—thanking positive reviewers and addressing concerns from negative ones. This prompt, personalized engagement shows customers you value their feedback and care about their experience.

Repurposing Reviews for Marketing: We take your best reviews and transform them into shareable social media content, highlight reels, and dynamic website widgets. This social proof helps drive more leads by showcasing your high-quality service where potential customers will see it.

System Integrations: Our platform easily connects with your CRM, Google Business Profile, and social media accounts, allowing seamless automation and syncing of customer data. This way, you can send review requests automatically and centrally manage incoming reviews without juggling multiple tools.

AI-Based Features: We incorporate AI and machine learning to automate review responses, generate insights, and streamline the review-management process.

Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at

[email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find more details about any of these topics by reading the topics below.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

Some information may be considered “special” or “sensitive” in certain jurisdictions (e.g., racial or ethnic origins, sexual orientation, religious beliefs).

We may process such data when necessary with your consent or as otherwise permitted by applicable law.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We also process your information for other purposes with your consent.

In what situations and with which types of parties do we share personal information?We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe?

We have adequate organizational and technical processes and procedures in place to protect your personal information.

However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?

The easiest way to exercise your rights is by emailing [email protected].

We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

The personal information we collect may include the following:

Names

Phone numbers

Email addresses

Mailing addresses

Debit/credit card numbers

Billing addresses

Contact or authentication data

Contact preferences

Customer contact information (via direct upload or an integration)

Sensitive Information.

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

Customer lists

Payment Data.

We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe or US Bank.

You may find their privacy notices here:

Stripe: https://stripe.com/privacy

US Bank: https://www.usbank.com/privacy.html

All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Examples include:

Log and Usage Data

Device Data

Location Data

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, and data providers.

This information includes mailing addresses, job titles, email addresses, phone numbers, Internet Protocol (IP) addresses, social media profiles, and social media URLs, for purposes of targeted advertising and event promotion.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

Specific ways we process your information include:

Account creation and authentication

Responding to user inquiries/support

Sending administrative information

Enabling user-to-user communications

Requesting feedback

Marketing and promotional communications

Delivering targeted advertising

Posting testimonials

Protecting our Services(fraud monitoring and prevention)

Evaluating and improving our Services

Identifying usage trends

Determining effectiveness of marketing campaigns

Complying with our legal obligations

Requesting reviews from customers(via SMS/text, email, etc.)

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law. If you are located in Canada, these permissions include express/implied consent.

If you are in other regions (including various U.S. states), we process your information in accordance with applicable law. This may include your consent, compliance with legal obligations, or legitimate business interests, among others.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers: Payment processors (Stripe, US Bank or others) Data analytics services Cloud hosting providers CRM or email service providersRetargeting platformsOther sub-processors as needed to provide our Services

Business Transfers: If we engage in a merger, sale of company assets, financing, or acquisition, your information may be transferred.

Google Maps Platform APIs:If we use these, location data and similar info may be shared as needed.

Business Partners: We may share your information with partners to offer certain products, services, or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies, web beacons, pixels, and similar technologies to access or store information. This helps us understand usage of our Services, enhance security, and display personalized content/ads. To the extent these technologies are deemed to be a “sale” or “sharing” under applicable U.S. state laws, you can opt out by contacting [email protected].

Google Analytics

We may share your information with Google Analytics to track and analyze use of the Services. You can opt out of Google Analytics by visiting

https://tools.google.com/dlpage/gaoptout.

6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

We provide AI Products through third-party service providers (e.g., OpenAI or similar).

How We Process Your Data Using AI: Your input, output, and personal information may be shared with AI service providers to facilitate the features.

How to Opt Out:You can typically disable AI features or review-response automation from your account settings.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We keep your personal information while you have an account with us, or as needed to provide the Services.

When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it, or securely store it until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

While we take reasonable measures to protect your information, no method of data transmission or storage can be guaranteed 100% secure.

By using our Services, you accept the inherent risks of online data exchange.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18. If we learn we have collected personal information from a user under 18, we will deactivate the account and delete the data.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on where you live (U.S. state laws, Canada, etc.), you may have rights that allow you greater access to and control over your personal information.

These rights may include:

Access to and obtaining a copy of your personal information

Requesting rectification/deletionRestricting processing of your personal information

Data portability

Not to be subject to automated decision-making (in some jurisdictions)

Withdrawing your consent at any time

Opt out of marketing or promotional communications by clicking “unsubscribe” in the emails or replying “STOP” to SMS.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. Because there is not yet a uniform standard for recognizing DNT signals, we do not respond to them at this time.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of certain states (including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia), you may have rights under state-specific privacy laws.

Categories of Personal Information We Collect: Includes identifiers, contact details, billing info, geolocation data, etc.

Sources of Personal Information: See "WHAT INFORMATION DO WE COLLECT?"

How We Use/Share Personal Information: See "HOW DO WE PROCESS YOUR INFORMATION?" and "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

You may: Request Access to your personal dataCorrect Inaccuracies Request Deletion Opt out of the “sale” or “sharing” of your personal data (as defined by state laws)

Appeal any denial of your request by emailing [email protected]

13. DATA USAGE & SHARING

Mobile Opt-In Data Collection: If you or your customers provide a mobile number and opt in to receive SMS, we collect and store that data solely to send relevant messages (e.g., review requests).

No Third-Party Selling: We do not sell or rent mobile opt-in data to third parties.

Limited Use: We process mobile opt-in data solely to provide and improve our Services, in compliance with applicable laws.Opt-Out:End users can opt out of text messages at any time, typically by replying “STOP.”

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time.

The updated version will be indicated by an updated “Last updated” date at the top of this Notice. I

f we make material changes, we may notify you by prominently posting a notice on our Services or by sending you a direct notification.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

Review Harvest LLC

1112 18th St. S.

Sartell, MN 56377

United States

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, to request changes to that information, or to delete it in some circumstances.

To request to review, update, or delete your personal information, please visit [email protected]. We will respond to your request in accordance with applicable data protection laws.

This Privacy Policy is provided for informational purposes and does not constitute legal advice. For specific legal guidance, consult a qualified attorney in your jurisdiction.